Shipping policy

At Luxeora, we are committed to delivering your favourite jewellery safely and on time across Pakistan.

1. Order Processing
All orders are processed within 1–3 business days after confirmation.

2. Delivery Time
Orders are usually delivered within 3–7 business days across Pakistan. Delivery may take longer in remote areas or during holidays and unforeseen circumstances.

3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout or confirmed before dispatch.

4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) where available. Customers may be contacted to confirm their orders before dispatch.

5. Order Tracking
Once your order is dispatched, tracking details may be shared via SMS, WhatsApp, or email, where available.

6. Incorrect Address or Unsuccessful Delivery
Please provide accurate contact and delivery details. Luxeora is not responsible for delays caused by incorrect addresses, unavailable recipients, or courier-related issues.

7. Delayed or Lost Shipments
If your order is delayed or appears to be lost, please contact our support team so we can coordinate with the courier.

8. Contact Us
For shipping-related questions, please contact Luxeora through our website's contact page or official customer support channel.

Thank you for shopping with Luxeora. We appreciate your trust in us.